Since joining Federal Practice Group in April 2010, Ms. Houseknecht has applied her background in program management, process design and improvement, and client service to support various aspects of HUD’s multifamily preservation programs. She has provided program and policy support to HUD’s Rental Assistance Demonstration (RAD) program since its launch in 2012 by providing both design and review support on application processing, transaction-specific support for current awardees and client staff, aiding in designing and implementing the closing and post-closing processes, developing standard operating procedures, identifying and employing technology to support program needs, performing research and analysis on the existing RAD portfolio, and aiding in program-wide process design and improvement. She has also developed training content and lead both internal and external training sessions.
She has previously supported various aspects of HUD’s multifamily “greening” programs, Mark-to-Market’s Green Initiative and the Recovery Act’s Green Retrofit Program and has experience as a due diligence underwriter and closing coordinator for FHA Firm Commitment applications in HUD’s Office of Healthcare Programs.
Ms. Houseknecht has over ten years of experience in both the financial and real estate industries. Prior to joining Federal Practice Group, she worked for Boston Properties’ Construction Management team and at The Corporate Executive Board (now Gartner, Inc.), where she performed best-practices research on financial shared services issues, analyzed process benchmarking data, participated in process improvement projects, and managed a large volume of client communications.
Education
- B.A. History, Cum Laude, James Madison University, 2006